ISO/IEC 9001 Foundation

ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.

After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.

Learning outcomes

Upon successful completion of this training course, the participants will be able to:

Describe the quality management concepts, principles, and definitions
Explain the main ISO 9001 requirements for a quality management system
Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001

Who should attend

The ISO 9001 Foundations training course is intended for:

Managers and consultants seeking to know more about quality management
Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
Individuals engaged in or responsible for quality management activities in their organisation
Individuals wishing to pursue a career in quality management

Course contents

Day 1

Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001

Day 2

Clauses 7–10 of ISO 9001

Educational approach

The training course is participant centered and contains:

Lecture sessions are illustrated with graphics, examples, and discussions
Interactions between participants by means of questions and suggestions
Quizzes with similar structure to the exam

Course fees

Fees per person

ISO 9001 Foundation Module (2 days)
$1,850 + GST per person

Course fee includes:

Course materials
ISO 9001 Foundation Certificate exam voucher

Foundation Exam

Live Virtual Training – At course completion participants of the ISO 9001 Foundation online training will receive an online exam voucher. The online exam is web-based and hosted by the PECB Exam System which is accessed via a web browser. The exam can be taken at any time after the course. The exam voucher has a 12 month validity period.

60-minute duration
40 Multiple choice questions (MCQ)
Closed book exam

The exam fully meets the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:

Domain 1: Fundamental concepts and principles of quality management and a QMS based on ISO 9001
Domain 2: ISO 9001 requirements for a quality management system —Clauses 4 to 10

Examination Re-Sit Options:

There is no limit to the number of times a candidate can retake an exam. However, there are certain limitations in terms of the time span between exam retakes.

If a candidate does not pass the exam on the 1st attempt, s/he must wait 15 days after the initial date of the exam for the next attempt (1st retake).

Note: Candidates who have completed the training course with ALC and failed the first exam attempt, are eligible to retake for free the exam within a 12-month period from the date the coupon code is received (because the fee paid for the training course, includes a first exam attempt and one retake). Otherwise, retake fees apply.

To arrange exam retakes, based on exam format, candidates that have completed a training course, must follow the steps below:

Online Exam: when scheduling the exam retake, use initial coupon code to waive the fee.
Paper-Based Exam: candidates need to contact ALC.