This course is presented as Live Virtual Training. Click for more details.

ISO 9001 -  Lead Implementer

The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.

By attending this training course, you can help organisations utilise a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organisational culture which enables and supports quality.

The training course is followed by a certification exam. If you pass, you can apply for the “PECB Certified ISO 9001 Lead Implementer” credential. UKAS accredited and internationally recognised, the “PECB ISO 9001 Lead Implementer” certificate validates your competence to implement a QMS based on the requirements of ISO 9001.

Learning outcomes

By the end of this training course, the participant will be able to:

• • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
  • Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer
  • Initiate and plan the implementation of a QMS based on ISO 9001, by utilising PECB’s IMS2 Methodology and other best practices
  • Support an organisation in operating, maintaining, and continually improving a QMS based on ISO 9001
  • Prepare an organisation to undergo a third-party certification audit

Who should attend

The ISO 9001 Lead Implementer training course is intended for:

• • Personnel responsible for maintaining and improving the quality of the products and services of the organisation
  • Personnel responsible for meeting customer requirements
  • Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS
  • Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS
  • Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements
  • Members of QMS implementation and operation teams
  • Individuals aspiring to pursue a career in quality management

Course contents

 Introduction to ISO 9001 and the initiation of a QMS implementation

• Training course objectives and structure
• Overview of ISO, management systems, and ISO 9000 family
• Introduction to quality and QMS based on ISO 9001
• Initiation of the QMS implementation
• Leadership and commitment
• Quality policy
• Roles, responsibilities, and authorities

Implementation plan of a QMS

• Context of the organisation
• QMS scope
• Actions to address risks and opportunities
• Quality objectives
• Change management
• Resources
• Competence

Implementation of a QMS

• Awareness and communication
• Management of documented information
• Requirements for products and services
• Design and development of products and services
• Outsourcing
• Production and service provision
• Monitoring, measurement, analysis, and evaluation

QMS monitoring, continual improvement, and preparation for the certification audit

• Internal audit
• Management reviews
• Nonconformities and corrective actions
• Continual improvement
• Preparation for the certification audit
• Closing of the training course

Course fees

ISO 9001 Lead Implementer Course (5 Days)

Live Virtual Training: MYR  8,800 + SST

Course fee includes:

• Course presentation
• Course workbook
• Supplementary materials
•  Certificate exam voucher. The ISO 9001 Lead Implementer certification exam is completed online and invigilated by PECB.

Examination

Live Virtual Training – At course completion participants of the ISO 9001 Lead Implementer online training will receive an online exam voucher. The online exam is web-based and hosted by the PECB Exam System which is accessed via a web browser. The exam can be taken at any time after the course. The exam voucher has a 12 month validity period.

Face-to-Face Training – Participants will be provided with a paper-based exam which is completed whilst at the course in the same venue of the course itself.

Exam Format:

• 80 questions
• Multiple choice
• Open book
• 3 hours (30 additional mins for EASL)
• If delegates fail their first attempt they can retake it for free within 12 months

The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). It covers the following competency domains:

• Domain 1: Fundamental principles and concepts of a quality management system
• Domain 2: Initiation of a QMS implementation
• Domain 3: Planning of a QMS implementation based on ISO 9001
• Domain 4: Implementation of a QMS based on ISO 9001
• Domain 5: Monitoring and measurement of a QMS based on ISO 9001
• Domain 6: Continual improvement of a QMS based on ISO 9001
• Domain 7: Preparation for a QMS certification audit

A certificate will be issued to participants who successfully pass the exam via PECB

Examination Re-Sit Options:

• If a candidate does not pass the exam on the 1st attempt, s/he must wait 15 days after the initial date of the exam for the next attempt (1st retake).

• Online Exam: when scheduling the exam retake, use initial coupon code to waive the fee.
• Paper-Based Exam: candidates need to contact ALC.

ALC is an official Training Provider for ISO 9001 Lead Implementer by PECB.